Last updated: July, 2025
Sustainable Return Policy – Najha Fashion
At Najha Fashion, your satisfaction and sustainability go hand in hand. That’s why we’ve created a sustainable return policy that combines ease, transparency, and eco-awareness.
Eligibility for Returns – Sustainable Return Policy
Returns must be requested within 14 days of receiving your order.
Items must be unused, unworn, and returned in original condition with packaging and tags.
Customized or made-to-order pieces are non-returnable unless defective.
Seamless Exchanges
We offer free size exchanges, subject to stock. To exchange for a different size or model, simply email us, and we’ll guide you through the process swiftly.
Non-Returnable Items
Gift cards
Customized or made-to-order products
Final sale items (clearly marked on product page)
Return Process
Email info@najhafashion.com with your order number and reason for return.
We’ll send return instructions and address.
Once inspected, refunds are issued within 5–10 business days to your original payment method.
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Our Sustainability Approach
We believe in mindful purchases. If you’re unsure about size or fit, our team is here to help—before or after your purchase. This mindful approach helps reduce unnecessary returns and supports our sustainable mission.
Why Our Sustainable Return Policy Matters
Reduces waste by encouraging conscious purchases.
Offers hassle-free exchanges to improve fit and satisfaction.
Dunnocks your experience with eco-conscious design and service.
In conclusion, our sustainable return policy reflects our commitment to elegance, ethics, and environmental responsibility. If you have questions, check our contacts here: https://www.najhafashion.com/contact-sustainable-fashion-brand-2/
